The Nevada Department of Veterans Services (NDVS) has developed and implemented an innovative solution to a longstanding gap in non-emergency medical transportation for Nevada’s veterans. Transportation remains a significant social determinant of health, especially in rural and frontier communities. Nevada’s veterans, particularly those living in remote, frontier, and tribal areas, face additional challenges when traveling to one of Nevada’s three Veterans Affairs (VA) medical centers, especially when visually impaired, elderly, or living with a disease or disability. Non-Emergency Veteran Medical Appointment Transportation (NEV-MAT) fills the critical gap that occurs when VA or Department of Defense (DoD) shuttle services are unavailable due to staffing or vehicle limitations. This program establishes alternative, dependable transportation options to ensure Nevada veterans can access the care they have earned, to include tribal veterans in need of transportation to one of the three Nevada assigned to VA medical centers.
Neighbor Network of Northern Nevada
Serves: Washoe County
Insurance(s) Accepted: None
Benefits: Door-to-door service
Services and capabilities: Standard transportation
Minimum client requirements: 60+, disabled, self-ambulation capabilities, 18+ with Medicare, SSI, or disabled ID with RTC
Minimum advance booking requirements: one week
Prior cancellation notice required? Yes
Book online: https://neighbornv.org/
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MedExpress Transport
Serves: Northern Nevada; Reno + 60-90 miles
Insurance(s) Accepted: None
Benefits: Door-through-door service
Services and capabilities: Standard; wheelchair, & long distance transportation
Minimum client requirements: Self-ambulation capabilities
Minimum advance booking requirements: one week
Prior cancellation notice required? Yes
Book by phone: (775) 858-3300
Medlife Transportation LLC
Serves: Clark County; Nye County
Insurance(s) Accepted: Intermountain Healthcare
Benefits: Door-through-door service
Services and capabilities: Gurney/stretcher & wheelchair transportation
Minimum client requirements: None- any age, all services
Minimum advance booking requirements: one week
Prior cancellation notice required? Yes
Book by phone: (702) 648-8000 OR (702) 600-2894
This service provider offers pro-bono transport(s) and/or discounts to veterans in need.
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Carevans Medical Transport
Serves: Clark County
Insurance(s) Accepted: None
Benefits: Door-to-door service; Door-through-door service
Services and capabilities: Standard; gurney/stretcher; wheelchair transportation, & long distance transportation
Minimum client requirements: None- any age, all services
Minimum advance booking requirements: No notice required
Prior cancellation notice required? Yes
Book by phone: (702) 522-7700
GMT Care
Serves: State of Nevada
Insurance(s) Accepted: Prominence, Hometown Health, Optum, Cigna, Anthem Blue Cross Blue Shield, Aetna
Benefits: Door-to-door service; Door-through-door service
Services and capabilities: Standard; Gurney/stretcher; wheelchair; bariatric capabilities, & staff assisted transportation
Minimum client requirements: None- any age, all services
Minimum booking requirements: N/A
Prior cancellation notice required? Yes
Book by phone: (775) 204-7474
Book online: https://gmtcare.com/
Book via mobile app: GMTCARE Transportation
This service provider offers pro-bono transport(s) and/or discounts to veterans in need.
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Want to be Listed as a Resource?
If your business or company provides low to no cost transportation to veterans to medical appointments, we want to hear from you! If you are fully licensed, in good standing with Nevada’s DMV, registered as a business with Nevada’s Secretary of State’s Office, please fill out the questionnaire by clicking the link provided to be included in our informational NEV-MAT Transportation Resource Guide. Please click HERE to fill out the questionnaire.
NDVS is pleased to provide this list of community transportation resources that may assist veterans in accessing non-emergency medical appointments. Please note:
By choosing to use a service from this resource list, you acknowledge and agree that:
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