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Volunteer Coordinator

NDVS is hiring a contracted Volunteer Coordinator to plan, develop, implement, and evaluate a comprehensive statewide volunteer program. The

Volunteer Coordinator, Contracted

General Description

The Nevada Department of Veterans Services (NDVS) serves Nevada veterans, servicemembers, and their families by connecting them to earned benefits and services, honoring their service, and supporting veterans’ homes, memorial cemeteries, outreach, advocacy, and community partnerships.

NDVS is hiring a contracted Volunteer Coordinator to plan, develop, implement, and evaluate a comprehensive statewide volunteer program. The position is the central point of coordination for volunteer recruitment, screening, placement, orientation, training, scheduling, supervision support, recognition, records, and performance reporting. The coordinator works with both State Veterans Memorial Cemeteries, the Veterans Advocacy and Support Team (VAST)/VSO team, Nevada Veterans Advocates, outreach and communications programs, State Veterans Homes, and other NDVS programs as assigned.

This role establishes consistent statewide volunteer practices while adapting volunteer assignments to individual programs, locations, events, and communities. The coordinator does not replace program managers or subject-matter experts and may not perform duties requiring access to protected records unless specifically authorized.

Responsibilities and Standards

  • Develop and maintain the statewide NDVS Volunteer Program Plan, operating procedures, forms, volunteer position descriptions, annual calendar, goals, performance measures, and program budget recommendations.

  • Assess volunteer needs with cemetery superintendents, VAST leadership, VSO supervisors, Nevada Veterans Advocate personnel, outreach and communications staff, veterans-home staff, and other NDVS program leads.

  • Recruit volunteers through veteran and military organizations, educational institutions, employers, civic and faith-based groups, local governments, community partners, social media, volunteer platforms, and targeted rural outreach.

  • Screen and match volunteers to approved assignments; coordinate applications, interviews, references, background checks, TB or health screening when required, waivers, confidentiality acknowledgments, and other onboarding documents.

  • Design and deliver standardized orientation and training; coordinate site-specific instruction; maintain training records; and ensure volunteers understand supervision, scope of duties, conduct, privacy, safety, reporting, and prohibited activities.

  • Schedule and coordinate volunteers for cemetery ceremonies and events, approved beautification projects, visitor support, public education, outreach events, resource tables, conferences, workshops, recognition activities, donation drives, and other authorized initiatives.

  • Support VAST/VSO outreach and Nevada Veterans Advocates by coordinating approved logistics, engagement, placement, communication, and participation tracking. Volunteers may not provide claims advice, represent claimants, access veteran records, or perform duties requiring VA accreditation.

  • Serve as a statewide community liaison; build relationships with federal, State, county, municipal, tribal, nonprofit, educational, private-sector, military, and veteran-serving organizations; represent NDVS at meetings, volunteer fairs, presentations, and public events.

  • Maintain a centralized volunteer records and tracking system for applications, screening, assignments, schedules, training, hours, locations, skills, recognition, incidents, evaluations, and outcomes in accordance with privacy and retention requirements.

  • Prepare monthly and quarterly reports, dashboards, event summaries, after-action reviews, and recommendations; monitor volunteer and staff feedback, service outcomes, risks, retention, and statewide coverage; implement approved improvements.

  • Coordinate volunteer appreciation and recognition, maintain responsive communication with program leads and volunteers, and perform related duties and additional deliverables as assigned.

Required Knowledge, Skills, and Abilities:

  • Working knowledge of volunteer program administration to include planning, implementation, and evaluation.
  • Working knowledge of event coordination, records management, data collection and reporting.
  • Ability to recruit, motivate, train, and support volunteers.
  • Ability to effectively communicate and engage with community partners and stakeholders.
  • Ability to independently plan and coordinate multiple projects, locations, and deadlines.
  • Ability to make public presentations,
  • Writing skills are sufficient to prepare accurate report and procedures.
  • Regular statewide and overnight travel is required, including travel to rural and remote communities.
  • Work is performed in office, cemetery, veterans-home, community, event, and outdoor settings and requires frequent computer and telephone use, walking and standing during events, bending and reaching, and occasional lifting or moving of materials or equipment weighing up to approximately 25 pounds.
  • Valid drivers’ license required.
  • State of Nevada/FBI fingerprint-based background check required at time of appointment.

Minimum Requirements

Bachelor’s degree from an accredited college or university and 1 year of experience or graduation from high school and 3 years of experience coordinating events, developing and presenting information, preparing post event reviews, and coordinating groups of people in support of a project or organization.

Salary Information

  • The hourly pay rate is $26.00 – $28.00 per hour DOE.
  • This position is contracted through a Staffing Agency identified by NDVS and is funded through resources other than state general funds.
  • The Work Schedule is 40 hours per week, variable schedule to include occasional evening, weekend, holiday, cemetery-ceremony, and outdoor assignments are required.
  • This position is geographically located in Reno, Nevada.


To apply, please send resume to Michael Sitton, VAST Program Manager, sittonm@veterans.nv.gov.

Open to all qualified applicants

Location

Reno, NV

How To Apply

Apply Now!
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How Can We Help?

Want more information on earned veterans benefits or have questions or concerns? You are in the right place! Veterans Service Officers are here to help. Please fill out the form and click “Submit." To find VSO Locations, please visit the Veterans Service Officer page.

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NDVS (Nevada Department of Veterans Services) is currently dealing with a large number of requests.

VSO intake appointments are taking about 30–90 days to schedule. The wait time depends on which location you choose and appointment availability. If you have already submitted a request, you may need to wait longer than usual for someone to contact you. It does not necessarily mean your request has a problem, it’s primarily a notice about the current backlog.