Transportation

Thank you to everyone who participated in our pre-surveys for the Non-Emergency Veteran Medical Appointment Transport (NEV-MAT) pilot program. Your feedback has been invaluable in helping us better understand the challenges Veterans face when trying to access non-emergency medical appointments.

We are now moving into the post-survey stage, and your continued participation is critical. The information collected will help us evaluate progress, identify remaining gaps, and refine solutions to ensure Veterans receive the follow-up care they need and have earned.

We also want to share that many of the concerns raised in the pre-surveys, particularly the difficulty finding and accessing transportation, have been addressed. In response, we created a new webpage/resource page on our website to make information about transportation options more accessible to Veterans, their families, and community partners. 

TAKE POST/SURVEY BELOW:

Civil Service Members: https://forms.office.com/g/nvgJkdvL08

Nevada Veterans: https://forms.office.com/g/ukLdQSwuWt

RESOURCES HERE

When flying with Allegiant Airlines, veterans and their spouses are offered the following:

• Up to three (3) pieces of checked baggage free. Each bag must weigh under 40 lbs.
• No charge for over-sized checked baggage.
• One (1) carry-on bag within Allegiant size limits free.
• Free boarding pass printing at the airport.
• Free seat assignments, pending availability.
• Up to one (1) pet in cabin free.

To qualify: 

United States military veterans and their spouses must show proof of

• Must show valid credentials.
• Veterans must show one (1) form of valid military identification, including:
  • A State Driver’s License which displays a logo or code that denotes military service
  • A Veteran ID Card
  • DD Form 214
• Dependents must show a Military Dependent ID Card
• Please note: Dependents do not have to travel with the active military personnel.

* All optional items and services will be added to your itinerary at the airport.

To book your flight online, visit Allegiant Travel Company.

The Beneficiary Travel program provides eligible veterans and other beneficiaries mileage reimbursement, common carrier (plane, train, taxi, light rail, etc.), or when medically indicated, “special mode" (ambulance, wheelchair van) transport for travel t and from VA health care, or VA authorized non-VA health care for which the veteran is eligible.

For more information and eligibility qualifications, please visit the U.S. Department of Veteran Affairs.

To apply:

Veterans may apply for travel reimbursement by completing VA Form 10-3542 (PDF) (Veteran/Beneficiary Claim for Reimbursement of Travel Expenses).

The Disabled American Veterans (DAV) Transportation Network System for Southern Nevada offers veterans a means of transportation to VA medical appointments at VA medical facilities who otherwise have no means of transportation.

Hours of operation:

Monday- Friday, 7 a.m. to 1 p.m. daily

What information is needed?

Name, Last four digits of your social security number, the location of the clinic, the time and date of your appointment, as well as the veterans phone number.

Call for a DAV ride: 

As soon as you are notified of a VA medical appointment, contact the DAV dispatch office.

Las Vegas Phone: 702-791-9000 ext. 46028

Las Vegas Fax: 702-224-6936

Pahrump: 775-209-0126

Mesquite: 702-345-2811 (c/o Elk's Lodge)

Laughlin: 928-763-0028

Henderson: 702-249-4486

Additional Information:

1. The DAV requires that someone accompanies those with memory impairment along with a letter of verification from their provider or social worker.
2.  If the Veteran can not physically get on the vehicle unassisted, the driver is not authorized to take the Veteran to their appointment.  At this point, we'd recommend the commercial companies (provided on the right panel of this page) that could assistance the Veteran if they meet their specific criteria.
3. All DAV drivers are volunteers without compensation for services they provide. The transportation program is a privilege, not a right.

Highly Rural Transportation Grants (HRTG) is a grant-based program that helps Veterans in highly rural areas travel to VA or VA-authorized health care facilities. This program provides grant funding to Veteran Service Organizations and State Veterans Service Agencies to provide transportation services in eligible counties.

Requirements: 

Highly Rural Transportation Grants (HRTG) provide transportation programs in counties with fewer than seven people per square mile. There is no cost to participate in the program for Veterans who live in an area where HRTG is available.

Eligible County:

1. Elko
   1. Contact Transportation Services at 775-777-1428
2. Nye 
   1. Contact Transportation Services at 775-572-8387

For more information, visit Highly Rural Transportation Grants (HRTG).

Operated by the VA Southern Nevada Healthcare System, this program is designed to ensure that all qualifying veterans have access to care through convenient, safe, and reliable transportation.

VTS provides qualifying veterans with free transportation services to and/or from outpatient appointments at participating VA medical centers (VAMCs) in a multi-passenger van.

To coordinate your transportation:

Please contact the VA Southern Nevada Healthcare System at 1-844-859-5074.

Attempt to schedule transportation 2 weeks in advance with an appointment date and time.

VA Southern Nevada Healthcare System (VASNHS)

6900 North Pecos Road

North Las Vegas, NV 89086

Contact: Everold Thompson

Everold.Thompson@va.gov

702-791-9000 ext. 14017

Alternate contact: Dan Davis 

Dan.Davis@va.gov

702-791-9000 ext. 16941

The Regional Transportation Commission (RTC) of Washoe County now offers reduced fares for public transportation to veterans residing in Washoe County. 

Who qualifies?

All military veterans with a driver's license, a state ID with veteran designation, or a DD form 214 will be qualified for reduced transportation fare.

Veterans may also qualify for an RTC Disabled ID card if they possess a VA card showing a service-connected disability.

Fares vary depending on the pass purchased.

For more information on pricing:

View RTC Fares – Reduced Pricing.

The Regional Transportation Commission of Southern Nevada (RTC) Services for Veterans:

Veterans Medical Transportation Network for Senior & Disabled Veterans (VMTN) provides effective and efficient transportation for veterans and their dependents to and from medical appointments, such as at U.S. Department of Veterans Affairs (VA) clinics, primary care physicians and the Veterans Medical Center.

 Veterans Reduced Fare Program to meet the public transit needs of our veterans.

Read about eligibility and how to register for the VMTN program on RTC website.

You may be able to get disability benefits if you have a disability that's related to your service (called a service-connected disability) and that includes at least one of the below conditions.

At least one of these must be true for you. You have:

• Loss, or permanent loss of use, of 1 or both feet, or
• Loss, or permanent loss of use, of 1 or both hands, or
• Permanent decreased vision in both eyes: 20/200 vision or less in your better eye with glasses, or greater than 20/200 vision but with a visual field defect that has reduced your peripheral vision to 20 degrees or less in your better eye, or
• A severe burn injury, or
• Amyotrophic lateral sclerosis (ALS), or
• Ankylosis in 1 or both knees or hips (Note: This qualifies you for an adaptive-equipment grant only)

What kind of disability benefits can I get?

A one-time payment of not more than $21,058.69 to help you buy a specially equipped vehicle.

In some situations, one or more adaptive-equipment grants to change a vehicle so it has features like power steering, brakes, seats, windows, or lift equipment to help you get into and out of the vehicle.

Please refer to U.S. Department of Veteran Affairs (VA) automobile allowance and adaptive equipment.