• Nov 7, 2025
  • 3:57 PM

Non-Emergency Veterans Medical Appointment Transportation (NEV-MAT)

Thank you to everyone who participated in our pre-surveys for the Non-Emergency Veteran Medical Appointment Transport (NEV-MAT) pilot program. Your feedback has been invaluable in helping us better understand the challenges Veterans face when trying to access non-emergency medical appointments.

We are now moving into the post-survey stage, and your continued participation is critical. The information collected will help us evaluate progress, identify remaining gaps, and refine solutions to ensure Veterans receive the follow-up care they need and have earned.

We also want to share that many of the concerns raised in the pre-surveys, particularly the difficulty finding and accessing transportation, have been addressed. In response, we created a new webpage/resource page on our website to make information about transportation options more accessible to Veterans, their families, and community partners. 

TAKE POST/SURVEY BELOW:

Civil Service Members: https://forms.office.com/g/nvgJkdvL08

Nevada Veterans: https://forms.office.com/g/ukLdQSwuWt

Resources

NORTHERN

Neighbor Network of Northern Nevada

Serves: Washoe County

Insurance(s) Accepted: None

Benefits: Door-to-door service

Services and capabilities: Standard transportation

Minimum client requirements: 60+, disabled, self-ambulation capabilities, 18+ with Medicare, SSI, or disabled ID with RTC

Minimum advance booking requirements: one week

Prior cancellation notice required? Yes

Book online: https://neighbornv.org/

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MedExpress Transport

Serves: Northern Nevada; Reno + 60-90 miles

Insurance(s) Accepted: None

Benefits: Door-through-door service

Services and capabilities: Standard; wheelchair, & long distance transportation

Minimum client requirements: Self-ambulation capabilities

Minimum advance booking requirements: one week

Prior cancellation notice required? Yes

Book by phone: (775) 858-3300

SOUTHERN

Medlife Transportation LLC

Serves: Clark County; Nye County

Insurance(s) Accepted: Intermountain Healthcare

Benefits: Door-through-door service

Services and capabilities: Gurney/stretcher & wheelchair transportation

Minimum client requirements: None- any age, all services

Minimum advance booking requirements: one week

Prior cancellation notice required? Yes

Book by phone: (702) 648-8000 OR (702) 600-2894

This service provider offers pro-bono transport(s) and/or discounts to veterans in need.

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Carevans Medical Transport

Serves: Clark County

Insurance(s) Accepted: None

Benefits: Door-to-door service; Door-through-door service

Services and capabilities: Standard; gurney/stretcher; wheelchair transportation, & long distance transportation

Minimum client requirements: None- any age, all services

Minimum advance booking requirements: No notice required

Prior cancellation notice required? Yes

Book by phone: (702) 522-7700

STATEWIDE

GMT Care

Serves: State of Nevada

Insurance(s) Accepted: Prominence, Hometown Health, Optum, Cigna, Anthem Blue Cross Blue Shield, Aetna

Benefits: Door-to-door service; Door-through-door service

Services and capabilities: Standard; Gurney/stretcher; wheelchair; bariatric capabilities, & staff assisted transportation

Minimum client requirements: None- any age, all services

Minimum booking requirements: N/A

Prior cancellation notice required? Yes

Book by phone: (775) 204-7474

Book online: https://gmtcare.com/

Book via mobile app: GMTCARE Transportation

This service provider offers pro-bono transport(s) and/or discounts to veterans in need.

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Want to be Listed as a Resource?

If your business or company provides low to no cost transportation to veterans to medical appointments, we want to hear from you! If you are fully licensed, in good standing with Nevada’s DMV, registered as a business with Nevada’s Secretary of State’s Office, please fill out the questionnaire by clicking the link provided to be included in our informational NEV-MAT Transportation Resource Guide. Please click HERE to fill out the questionnaire.

NDVS is pleased to provide this list of community transportation resources that may assist veterans in accessing non-emergency medical appointments. Please note:

  • NDVS does not operate, control, or endorse any of the listed resources.
  • Inclusion of a resource on this list is offered solely as a courtesy and for informational purposes only.
  • NDVS makes no representations or warranties regarding the quality, safety, reliability, legality, or availability of any transportation services.

By choosing to use a service from this resource list,  you acknowledge and agree that:

  • You are solely responsible for selecting, contracting with, and using any transportation provider.
  • You assume all risks associated with the use of such services, including but not limited to risks related to transportation delays, accidents, personal injury, property damage, or a service’s failure to maintain proper licensing, insurance, or qualifications.
  • NDVS shall not be held liable for any claims, damages, losses, expenses, or other consequences arising from or related to your use of any service listed in this resource list.

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