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 RELEASE 20-09-02
September 9, 2020

VASNHS Transitions to New Travel Reimbursement System for Veterans, Beneficiaries

NORTH LAS VEGAS, Nev. – VA Southern Nevada Healthcare System has transitioned to a new web-based system to reimburse eligible Veterans and beneficiaries for travel to and from VA medical appointments.

The Beneficiary Travel Self-Service System (BTSSS) allows users to submit and track transportation reimbursement claims at any time via Access VA, – a secure single sign-in web-based portal for multiple VA applications. .

“Thanks to the important innovations and dedication to information technology, we are proud to say we have streamlined this process making it easier for users,” said William Caron, VASNHS Executive Director. “BTSSS replaces the need for older, manual tracking methods, bringing this process in line with many of our other web applications.”

BTSSS has many advantages, for example, it:

• Reduces the need for completing hard copy claim submissions in-person at the facility by replacing and eliminating the previous kiosk method.

• Provides an easy to use web-based application that allows users to enter their claims over the internet via AccessVA.

• Ensures timely processing and payment of travel reimbursements and reduces manual intervention and improper claim payments through automated features

• Authenticates the Veteran or beneficiary by: 1.) VA PIV card; or 2.) A DS Logon Level 2 account.

With BTSSS now live, use of travel claim kiosks will be discontinued. However, VASNHS will still accept in-person and hard-copy claim submissions. For information on eligibility for travel pay, visit VA’s Travel Pay Reimbursement site or the VASNHS home page.

 

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Media: For queries or more information, please email vhalaspao@va.gov or call VA Southern Nevada Healthcare System Public Affairs at (702) 791-9000 extensions. 19003, 19004 or 14436.