NDVS- Veterans Service Program Manager – Reno or Las Vegas , NV

Veterans Service Officers advise and advocate for veterans and individuals currently serving in the United States armed forces who are State residents, their spouses, widows, widowers, children, dependents, estate and personal representatives; prepare, submit and present claims and appeals for denied benefits including adjusted compensation, hospitalization, insurance, pension, disability compensation, vocational training, education or rehabilitation; provide assistance and advice to resolve problems and answer questions relating to available benefits under federal and State laws. Incumbents function as managers who develops and implements policies and procedures; oversees statewide service delivery; and plans, organizes, coordinates, analyzes and manages the operations and services provided by program staff. Under the direction of the Nevada Department of Veterans Service Deputy Director of Benefits, the Veterans Advocacy and Support Team (VAST) Program Manager manages the statewide Nevada Veterans Advocate Programs to include the supervision, training, evaluating, and selection of Veterans Service Officers Staff.
This position will: address Legislative/Congressional inquiries and monitor or assign constituents issues for resolution; develop program policies, procedures, and guidelines in conjunction with the Director and Deputy Director; research and develop grant proposals to support and enhance the veterans’ services program; create or oversee online and in-person course development for training employees or volunteers; prepare and implement a program budget; research, compile and present statistical data and provide a variety of reports; represent the Department in the community, legislative sessions, and at various public forums as requested by Department leadership; interpret laws, statutes, regulations related to services for veterans. w all of Nevada’s elders, children, and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.